Before you begin, here are some common reasons why your waste may not have been collected:

Items placed out on incorrect collection day.
Items placed out after 7 a.m.
Items not placed in the appropriate container or bag.

If these reasons do not apply, please enter your address below to report your missed collection:
On your recent collection day (LASTCOLLECTIONDAY), the following items were scheduled for collection. Please select the items that were not collected:(required)
Would you like to add a photo?
For your information, your next collection day will be [NEXTCOLLECTIONDAY]. The following items are scheduled for collection:
    Contact Information
    A phone number or email address is required.
    Please pick your street number, street name, municipality from the list after typing 3 or more characters starting from street number. example: "8 a" for "8 abc street, milton"

    Halton Region Privacy Statement

    Personal information collected will only be used to respond to your inquiry about waste collection and for program planning purposes. Your information is collected in accordance with section 11 of the Municipal Act, 2001, S.O. 2001, c.25. For questions about the collection of your information, call 311 or email